As part of your Costco Wholesale membership, we are excited to offer a convenient online click & collect service for a selection of online-exclusive items.
- Order online for exclusive items.
- Pick up your purchase at Kauptun warehouse after 21 days.
- The price you see is what you pay - All shipping, duties, and fees are included in the advertised price.
We’re continually expanding our online selection, offering a wider range of products that you won’t find at your local Costco warehouse. Right now, you'll find an extended range of products not available at your Costco warehouse. Our online assortment spans categories such as furniture for every room, outdoor furniture and storage, home and kitchen essentials, exercise and game room favourites, home improvement and seasonal exclusives. Discover an ever-growing collection of top-quality products, carefully curated to meet all your needs.
Your order will be ready for collection 21 days after it's placed. Once it's available, we'll send you an email notification. Please collect your items within 5 days of receiving this notification. Cut off time for collection is 10am - 9:00pm Mon - Fri, 9:30am - 8:30pm, Sat & 10am - 6pm on Sunday.
At this time, all order must be collected from the Kauptun warehouse. Additional delivery options for large items may be available at the warehouse. Please visit the membership desk for more details.
Kindly arrange to pick up your items within 5 days of receiving email notification that your item is ready for collection.
No! The price listed online is the final price that will be charged for your order, there are no additional or hidden fees. In the event of a return, the full price will be refunded.
We gladly accept all major credit cards for online purchases.
Payment will be processed at the time of placing your order.
To cancel your order through Costco.is, simply follow these steps:
1. Select My Account in the upper right-hand corner of the Costco.is homepage. You can log into your account through Login or Register.
2. Open My Orders.
3. Find the order you want to cancel, and click the Cancel Order button. This button will only appear if it's been less than 1 hour since you placed the order.
4. Click the Cancel Order on the confirmation screen.
We are committed to offering the best value to our members, with a satisfaction guarantee on both your membership and merchandise. If you have questions about your membership or products you've purchased at Costco, please contact our Warehouse team.
All items purchased via our website must be returned to the warehouse return desk. Refund will be processed within 3 - 5 business days as the timing of your refund is dependent on your bank. Once the refund has been completed, you will receive an email notification.